We all use software and many people assume that the software will update and ‘take care of‘ itself.
I’m sure you have gone to the effort of going to the Help->Check version menu option in your software to check as well.
I can’t tell how many times I take the extra step and manually go to the vendor’s website to find that they have more up to date software or drivers which might address any issues you may be having.
One of the highlights of working with Mike Pennachi and Laura Chappell on the Core-It Pros conference is learning new tips, tricks and sharing experiences.
I always find it fascinating that even though Mike, Laura and I have similar backgrounds, we have totally different stories to put a point across. Regardless of the story specifics, we do tend to agree on many of the basic points of troubleshooting and problem analysis. Its just that we have 3 different ways of getting there.
In this video Mike explains why he had a fire extinguisher on his desk.
Attend the www.COREITPROS.com conference with Laura Chappell, Mike Pennachi, Tony Fortunato August 22 - 26, 2022
As part of the Core-it Pros conference (www.coreitpros.com) we will have a lot of Tech Tips available for the attendees. These Tech Tips are short tactical videos and written pieces that provide the attendees with more tips, tricks, and techniques that they can add to their toolbox. These Tech Tips, in combination with the Workshops, Labs, Case studies, and General sessions will give the attendees plenty of skills to use when they get back to work.
This video is an example of the Tech Tips you can expect during the event. Tony shows you how to create a shortcut on your desktop.
Some people might think that walking into an unfamiliar network, with unfamiliar staff to work on an issue that has them stumped is easy. I know it’s a no-brainer when I word it that way, but that is exactly what it is like for external consultants with every engagement.
There are many layers of issues to address when you first walk into a client site but the number one priority for me is to ensure the I.T. staff understand that I am here to help. Many times I explain that the only way I can identify the root cause is with their help since I am not familiar with their network.
In this video, Laura Chappell talks about this exact issue which also helps when you work with various other departments, divisions, or subsidiaries within your current place of work.
Attend the www.COREITPROS.com conference with Laura Chappell, Mike Pennachi, Tony Fortunato August 22 - 26, 2022
Attend the www.COREITPROS.com conference with Laura Chappell, Mike Pennachi, Tony Fortunato August 22 - 26, 2022
IOT devices are being added to networks at a blistering pace. Everything from smart plugs, light switches, light bulbs, appliances, thermostats, video doorbells, cameras, and many more.
In many cases, the installation procedure is simple; plug it in, pray, and it ‘should’ work. If it doesn’t, try it again and if that fails, blame the network because it worked at home.
When it comes to corporate environments there are so many things that can prevent a device from getting internet access. If you're lucky it will be something trivial like a TCP/UDP port number being blocked. Other times it becomes a more involved troubleshooting exercise and could be an IP address/DNS name is blocked or flagged as suspicious.
In this video, I take a trace of an Ethernet-attached camera and walk you through how I filtered out the camera traffic and what value we can get from the DNS requests made by it.
