Nailed it.. ;) - an Exercise in supporting our colleagues

 An excited reader sent this photo.

Since he is new to the field, i had to politely and constructive explain all the ways to 'make this install better'.

after an email or two, i could se that he was pretty laid back and i casually said "other than that one grey cable, you nailed it" and we have a good chuckle..

I also mentioned that no matter what, you can never have enough documentation and labels.

I finished off by saying "put yourself into troubleshooting mode, and ask yourself how easy it would be to trace a cable" ,  "then put yourself into installation mode and ask yourself how easy is it to install a new piece of equipment".

He thanked me for being an "awesome mentor".

I replied that I dont consider myself much of a mentor but appreciated the kind words.

And then he mentioned something that was a bit disturbing to me.  He said that he reached to about half a dozen people who post on Linkedin/Youtube and I was the only one who responded.

C'mon folks, we can do better.  I know we are all busy..  But it doesn't take much for a quick response, even if its "I don't know, but try this".  this email exchange took about 10 min of my day.

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